Run & optimise
Close the loop between detection, decision, and safe change
We help platform and SRE teams automate toil without losing control. From GitOps promotion to alert-driven remediation, we design closed loops that reduce mean time to recover while keeping humans in the approval path where risk demands it.
Service overview
Autonomous Operations is for teams drowning in tickets and manual runbooks. We connect observability, policy, and promotion tooling — including Ring Promoter where ring-based releases fit — so routine actions become reliable automation. You keep authority over high-impact changes; we remove the repetitive work that burns out operators.
What we deliver
Operations maturity review
Score toil, alert noise, and change risk to prioritise automation that pays back quickly.
Closed-loop playbooks
Encode detect → decide → act → verify flows with clear rollback and audit.
GitOps and promotion automation
Safer environment promotion with policy checks and ring strategies.
Alert hygiene and SLOs
Tune signals so humans only wake for genuine customer impact.
Remediation agents
Optional agent-assisted runbooks that propose or execute approved fixes.
On-call enablement
Training, documentation, and shadowing so automation sticks with your team.
Pricing
Operations uplift packages from £5,500. Continuous improvement retainers available after the first wave.
Starting from
£5,500
- Maturity and toil assessment
- Priority automation backlog
- Implementation of core closed loops
- SLO and alert recommendations
- Runbooks and team training
Our process
1
Observe
Instrument and review how incidents and changes actually flow today.
2
Prioritise
Pick automations with the best risk-to-effort ratio.
3
Automate
Implement closed loops with policy gates and verification steps.
4
Measure
Track MTTR, change failure rate, and toil hours reclaimed.
5
Expand
Roll patterns to further services with shared tooling.
Reduce operational toil
Describe your on-call pain points — we will propose a first wave of closed-loop automation.
Contact us